Insurance Policy Management Interface

Qatar Insurance is a major insurer with 1.1M+ clients and a $10B+ market cap. This project aimed to simplify the often complex process of managing insurance policies, offering users a cohesive platform to handle their insurance needs effectively. As a Lead Product Designer, I guided the creation of an intuitive web interface aimed at enhancing user experience and enabling smooth interaction with policy-related tasks.

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Business & User’s problem

Operational Cost Savings & Inconvenient Branch Visits

Task & Individual Contribution

Design an interface that allows users to perform these functions

  • Explore current policy status and information
  • Renew policy
  • Make an installment payment
  • Upgrade policy plan from TPL to Comprehensive
  • Download policy documents

Userflow

References

Team

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First concept

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Entry Point

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OTP

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Select policy

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Policy Information

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Personal Details

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Policy documents

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Upgrade Plan

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Renew Policy

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Payment Process

Solution Outcome

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Concept & What do improve

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